If you would like to see your QXOP on-premises gateway from outside the local network, you will need to setup the following.
- Be sure that the ethernet connecting to the outside world (internet) is using the WAN port on the Gateway.
- Ensure that the router's public-side TCP port 20824 and 20825 is forwarded to to the gateway's local/private IP.
- If possible on your router forward 20824 directly to 443 on the Gateway's IP. This avoids the legwork of port translation at the Gateway.
- Please refer to your router's manual for configuration assistance. The website www.portforward.com is another good online reference.
Once you have the port forwarded you will need to use a different public url to connect to your system. It will be https://qxXXXXXX-pub.qumulex.io:20824 where the X's are your unique identifying url for the on prem link already in existence.