How do I change the IP of my Gateway?

By default all Qumulex Servers come with two network interfaces labeled WAN and LAN.  The WAN is designed to connect to the customers network with internet.  The LAN is designed to be connected to an isolated security network.  Both NIC's are set to DHCP out of the box.  

Either can be configured with a Static address if needed for the network.  To do so simply follow the below steps.

[WARNING: If the WAN is set to DHCP, and you are configuring the LAN to static for your security network, you should NOT add a default gateway into the network configuration.  An OS with two default gateways will run into ip traffic routing issues.]

  • Navigate to the Gateway section of the QxControl interface
  • Click on the Gateway desired Gateway
  • Click the Config button on the top and select "Go To Webpage"
  • Here you will login with the qadmin username/password provided on the sticker with the system.
  • Once in navigate directly to the Network section (Do not apply any updates) 
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  • Click on the LAN (or WAN) connection depending on where the setting needs changed
  • Click on the 'IPv4 Automatic (DHCP)' link
  • Then dropdown the Addresses menu and choose Manual
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  • Enter your static IP settings here
    • If this is the WAN connecting to the outside network be sure to put in IP, Subnet, Default Gateway, and un check "DNS Automatic" and put your DNS Servers in.  If you do not know them (or prefer to) you may use the default Google DNS servers: 8.8.8.8  and 1.1.1.1
    • If this is the LAN connection and the WAN is being used as well, be sure to ONLY put in the IP address and the Subnet.  The Gateway should be blank.  You can also uncheck DNS and Routes
  • See below:
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  • Triple check that the information you have entered is correct.  If there is an error in the data being entered you may have difficulty connecting to the Gateway via this interface again. 

If you have any questions or issues with this process please reach out to support!