Troubleshooting

Tips and tricks on troubleshooting Qx installations.

• Why did I get "Not Authorized" when logging in to app.qumulex.io
• Why can't I not enable (or see) all of the streams for my camera?
• Qumulex is not affected by the Log4j vulnerability.
• Why won't my connected camera stream live video outside my local network?
• My Gateway is not showing online in the Cloud.
• Gateway 'Go To Webpage' load in Safari.
• My HIK Vision won't connect or says Not Compatible.
• Why can't I see a camera fullscreen on my Apple Device?
• Error: "Check constraint violation. insert check constraint failed" when saving.
• Why did I get invalid credentials on camera connection?
• Why do some live video frames lose video?
• Why does my camera keep reconnecting?